Return & Refund Policy

Thanks for shopping at razzaiworld! If you are not fully satisfied with your purchase, we’re here to help.

Cancellation

You can only cancel orders which aren’t shipped yet.

To cancel orders that aren’t dispatched yet:

1. Go to Your Orders
2. Select the item you want to cancel and click Cancel items
3. Provide reasons for cancellation (optional)
4. Click on Cancel Checked Items

Returns

We have a 10-day return policy, which means you have 10 calendar days after receiving your item to request a return. To be eligible for a return:

• Your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the digital order receipt or proof of purchase.

Items sent back to us without first requesting a return will not be accepted.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

Once we receive your item, we will inspect it and acknowledge the receipt of your returned item. We will immediately notify you on the status of your refund after inspecting the item. Once your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a few days, depending on your card issuer or bank’s policies.

Contact Us

If you have any questions on how to return your item to us, contact us.