Return & Refund Policy
Thanks for shopping atย razzaiworld! If you are not fully satisfied with your purchase, weโre here to help.
Cancellation
You can only cancel orders which arenโt shipped yet.
To cancel orders that arenโt dispatched yet:
- Go toย Your Orders
- Select the item you want to cancel and clickย Cancel items
- Provide reasons for cancellation (optional)
- Click onย Cancel Checked Items
Returns
We have a 10-day return policy, which means you have 10 calendar days after receiving your item to request a return. To be eligible for a return:
- Your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the digital order receipt or proof of purchase.
Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
Once we receive your item, we will inspect it and acknowledge the receipt of your returned item. We will immediately notify you on the status of your refund after inspecting the item. Once your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a few days, depending on your card issuer or bankโs policies.
Contact Us
If you have any questions on how to return your item to us,ย contact us.
